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Troubleshooting
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Q: Why do images or videos captured using night mode tend
to be noisier under dark lighting conditions compared to
normal mode?
A: The output of the image sensor under the dark lighting
conditions is more amplified with night mode than with
normal mode to provide better brightness. In return, the
noise level on the image or video increases.
Q: Why do VGA video frames appear jagged when video
stabilization is activated?
A: Each video frame is enlarged from a smaller size within VGA
to the VGA size when video stabilization is activated. Due
to this, the quality within each frame is degraded
compared to video without stabilization mode.
Display
Q: Why do missing, discolored, or bright dots appear on the
screen every time I turn on my device?
A: This is a characteristic of this type of display. Some displays
may contain pixels or dots that remain on or off. This is
normal, not a fault.
Home network (UPnP)
Q: Why can’t I share files with other devices?
A: Ensure that you have configured the home network
settings. Select Connect. > Home net. > Share content >
Content sharing, and the other device is UPnP compatible.
Log
Q: Why does the log appear empty?
A: You may have activated a filter, and no communication
events fitting that filter have been logged. To see all
events, select My own > Log > Options > Filter > All
communication.
Memory low
Q: What can I do if my device memory is low?
A: You can delete the following items regularly to avoid
memory getting low:
• Messages from Inbox, Drafts, and Sent folders in Messag.
• Retrieved e-mail messages from the device memory
• Saved browser pages
• Images and photos in Gallery
To delete contact information, calendar notes, call timers, call
cost timers, game scores, or any other data, go to the
respective application to remove the data. If you are deleting
multiple items and one of the following notes are shown: Not
enough memory to perform operation. Delete some data
first. or Memory low. Delete some data., try deleting items
one by one (starting from the smallest item).
Q: How can I save my data before deleting it?
A: Save your data using one of the following methods:
• Use Nokia PC Suite to make a back-up copy of all data to
a compatible computer.
• Send images to your e-mail address, then save the images
to your computer.