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You can find the model number of
your device on the back cover.
Support
When you want to learn more about
how to use your product or you are
unsure how your device should
function, see the user guide or see
the support pages at
www.nokia.com/support or your
local Nokia website, or with a mobile
device, www.nokia.mobi/support,
the Help application in the device, or
the user guide.
If this does not resolve your issue, do
one of the following:
• Restart the device: switch off the
device, and remove the battery.
After about a minute, replace
the battery, and switch on the
device.
• Restore the original factory
settings as explained in the user
guide.
• Update your device software
regularly for optimum
performance and possible new
features, as explained in the user
guide.
If your issue remains unsolved,
contact Nokia for repair options. See
www.nokia.com/repair, or in Latin
America, www.nokia-
latinoamerica.com/
centrosdeservicio. Before sending
your device for repair, always back
up the data in your device.
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today! For more information and
availability in your region, see
www.nokia.com/mynokia.
Download content
You may be able to download new
content (for example, themes) to
your phone (network service).
Important: Use only services that
you trust and that offer adequate
security and protection against
harmful software.
Support and updates 17
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