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Troubleshooting
Problem Possible cause(s) Solution(s)
No symbol on
the display.
1. Battery is empty.
2. The product is not properly
connected.
1. CHARGE battery.
2. Make sure your product is
properly PLUGGED-IN.
Can’t transfer a
call.
1. Handset is busy.
2. Handset is out of range.
3. Wrong handset number.
1. Check ALL handsets and
END all calls.
2. Move handset CLOSER to
base unit.
3. Check HANDSET
NUMBER.
Bad audio
quality
(crackles,echo,
etc.).
1. Interference from nearby
electrical appliance.
2. Base unit is installed in a
room with thick walls.
3. The handset is too far from
the base unit.
4. If you have Broadband/
ADSL you need a in line
lter (not supplied).
1. Try a different connection
point, one that is away
from other electrical
appliances.
2. Install the base unit in a
DIFFERENT room OR use
EXTENSION leads.
3. Move CLOSER to the base
unit.
4. Ensure a in-line ADSL
lter is installed on all
phone sockets between
wall plate and your phone.
Caller ID does
not work.
Service not activated. Check your SUBSCRIPTION
with the SERVICE provider.
Phone does not
ring when a call
comes in.
1. The ringer is off.
2. Too many phones are
sharing the same phone
line.
3. Base unit not plugged in.
1. Turn ON the ringer.
2. Disconnect some of the
phones from the phone
line.
3. Check base unit
CONNECTIONS.
Keypad does
not work.
Keypad may be locked. UNLOCK the keypad.
Busy tone + in
use light on.
1. Other handset may still be
connected.
2. Check power supply
connection.
1. Check ALL handsets and
END all calls.
2. Check CONNECTIONS to
wall and base.
PIX2000 User Guide.indd 章节2:60PIX2000 User Guide.indd 章节2:60 2009-6-30 17:33:392009-6-30 17:33:39