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PROBLEM SOLUTION
The phone does not
switch on.
The display shows
"BLOCKED" when you
switch on.
The and
symbols are not
displayed.
The display doesn’t
respond (or responds
slowly) to key pushes.
Your phone shows
"Insert SIM" on the
display.
When charging the
battery, the battery icon
shows no bars and the
outline is flashing.
Check if the battery is correctly inserted
(big arrow facing you and pointing to the
top) and/or charge the phone until the
battery icon has stopped flashing.
Somebody tried to use your phone but
did not know the PIN code or Unblocking
code. Contact your service provider.
The network connection is lost. Either
you are in a radio shadow (in a tunnel or
between tall buildings) or you are outside
of the network coverage area. Try from
another place.
The display responds more slowly at very
low temperatures. This is normal and
does not affect the operation of the
phone. Take the phone to a warmer place
and try again.
Remove your battery. Check that the
micro SIM card is correctly inserted
(clipped corner at the top left - see
page 3).
Only charge the battery in an
environment where the temperature does
not go below 0°C (32°F) or above 50°C
(113°F).
T
ROUBLESHOOTING
muc12fr.book Page 32 Lundi, 22. mars 1999 12:03 12