Filter
Top Products
4. Click Save.
Media shortcuts
• To pause a video or song, press the Mute key. To resume playing a video or song, press the Mute key.
• To play the next song in a category, press N.
• To play the previous song in a category, press P.
• To amplify the volume for songs, ring tones, and videos, press the Volume Up key until you reach the highest volume setting.
Press the Volume Up key four times quickly.
• To rotate a picture, press the comma (,) key.
• To zoom in to a picture, press 3. To zoom to the original picture size, press 5.
• To zoom out from a picture, press 9. To zoom to the original picture size, press 5.
Media troubleshooting
I cannot open media files
Try performing the following actions:
• If you are trying to open a media file on your BlackBerry® device and your device is connected to your computer, disconnect
your device from the computer or turn off mass storage mode.
• If you are trying to open a media file on your computer using mass storage mode, verify that you have closed the media manager
tool of the BlackBerry® Desktop Manager.
• If you are trying to open a media file on your computer using the media manager tool of the BlackBerry Desktop Manager, verify
that mass storage mode is turned off on your device.
• If you encrypted the media files on your media card using a media card encryption key and you are trying to open an encrypted
media file using your computer or a device other than the BlackBerry device that you used to encrypt the file, insert the media
card into the BlackBerry device that you used to encrypt the file. In the media card options, change the Encryption Mode field
to None or Security Password.
My device does not recognize my media card
Disconnect your BlackBerry® device from your computer. Turn off mass storage mode support. Format the media card.
My device is not using the correct ring tone or Home screen background
If you are using a ring tone or Home screen background picture that you encrypted on your media card using your BlackBerry® device
password and you reset your device, unlock your device.
159