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Error messages appear when opening music
files
Some music files may not play on your Samsung
mobile phone for a variety of reasons. If you receive
error messages when opening music files on your
phone, try the following:
Free some memory by transferring files to a PC •
or deleting files from your phone.
Ensure that the music file is not Digital Rights •
Management (DRM)-protected. If the file is DRM-
protected, ensure that you have the appropriate
license or key to play the file.
Ensure that your phone supports the file type.•
Another Bluetooth device is not located
Ensure that the Bluetooth wireless feature is •
activated on your phone.
Ensure that the Bluetooth wireless feature is •
activated on the device you wish to connect to, if
necessary.
Ensure that your phone and the other Bluetooth •
device are within the maximum Bluetooth range
(10 m).
If the tips above do not solve the problem, contact a
Samsung Service Centre.