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Troubleshooting
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Your display shows white lines
The display may show white lines if you
have turned the device on after a long
period of disuse or if you removed the
battery without first turning off the
device. The display should correct itself in
a short time.
You enter a number, but the call is
not dialled
• Ensure that you have pressed [ ].
• Ensure that you have accessed the
right cellular network.
• Ensure that you have not set call
barring for the phone number.
You select a contact to call, but the
call is not dialled
• Ensure that the correct number is
stored in the contact information.
• Re-enter and save the number, if
necessary.
Another caller cannot hear you
speaking
• Ensure that you are not blocking the
built-in microphone.
• Move the built-in microphone closer to
your mouth.
• If using a headset, ensure that it is
properly connected.
The sound quality of a call is poor
• Ensure that you are not blocking the
internal antenna on top of the device.
• When you are in areas with weak
signals, you may lose reception. Move
to another area and try again.