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54 Troubleshooting
Wrong PIN/Wrong PIN2
You have entered your PIN or PIN2 incorrectly.
• Enter the correct PIN or PIN2, and press
YES. See
“The SIM card lock” on page 51.
Codes do not match
When you want to change a security code (for example
your PIN) you have to confirm the new code by
entering it again. The two codes that you have entered
do not match. See “The SIM card lock” on page 51.
PIN blocked/PIN2 blocked
You have entered your PIN or PIN2 incorrectly three
times in a row. To unblock, see “The SIM card lock”
on page 51.
PUK blocked – contact operator
You entered your personal unblocking key code (PUK)
incorrectly 10 times in a row. Contact your network
operator provider or service provider.
Phone locked
The phone is locked. To unlock the phone, see “The
phone lock” on page 52.
Phone lock code:
Your phone comes with the phone lock code, 0000.
You can change it to any four- to eight-digit code.
See “The phone lock” on page 52.
Number not permitted
The Fixed Dialling function is on and the number
you have dialled is not on your fixed numbers list.
See “Fixed dialling” on page 37.
Charging, alien battery
The battery you are using is not an Sony Ericsson-
approved battery and is charging slowly for safety
reasons.