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84 Troubleshooting
Phonelock on
If the phonelock is on, the message
Phone Locked appears
each time you turn on the phone. You have to enter your
code to use your phone.
Automatic
If the phonelock is set to automatic, you do not need to
enter your phonelock code until a different SIM card is
inserted in the phone.
To edit your phonelock code, scroll to
Settings, Locks,
Phonelock, Change Code.
Setting the phonelock
1Scroll to
Settings, Locks, Phonelock, Protection.
2 Select an alternative.
3 Enter the phonelock code.
Troubleshooting
This chapter lists some problems that you might encounter
while using your phone. Some problems require that you
call your service provider, but most of the problems you can
easily correct yourself.
The phone cannot be switched on
Recharge or replace the battery. See “Installing Your SIM
Card” on page 15.
Cannot Access a Certain Function
The function or service may be dependent on your
SIM card or the network. Contact your network
operator.
Cannot Receive Any Calls
• You may have forwarded your incoming calls to another
phone number. To cancel the
Forward calls, see
“Forwarding calls” on page 45.
• You may have set the
Accept Calls option to From no
one
or From list. Select From all. See “Accept calls” on
page 53.
•You may have selected
Fax or Data as the next incoming
call. Select
Voice. See “Receiving calls” on page 23.
Note! It is important that you remember your new
code. If you forget it, contact your local Sony
Ericsson retailer.