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69Troubleshooting
See Help in your phone on page 6 or
go to www.sonyericsson.com/support,
choose your phone model, then
choose “Phone setup – WAP” and
follow the instructions on the screen.
See Settings on page 52.
The phone cannot be detected
by other devices using Bluetooth
wireless technology
You have not turned the Bluetooth
function on.
Make sure that the visibility is set to
show phone. See To receive an item
on page 57.
I cannot synchronize or transfer
data between my phone and my
computer, when using the USB
cable.
The cable or software that came
with your phone has not been
properly installed. Go to
www.sonyericsson.com/support,
choose your phone model, then
choose Product information - Getting
started. The Synchronizing the phone
with a computer Getting started guide
contains installation instructions and a
troubleshooting guide.
Error messages
Insert SIM
There is no SIM card in your phone or
you may have inserted it incorrectly.
See Charging the battery on page 7.
The SIM card connectors need
cleaning. If the card is damaged,
contact your network operator.
Insert correct SIM card
Your phone is set to work only with
certain SIM cards. Check if you are
using the correct operator SIM card.
Wrong PIN/Wrong PIN2
You have entered your PIN or PIN2
incorrectly.
Enter the correct PIN or PIN2
and select Yes. See To insert the SIM
card and battery on page 5.
PIN blocked/PIN2 blocked
You have entered your PIN or PIN2
code incorrectly three times in a row.
To unblock, see SIM card lock on
page 65.
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