Filter
Top Products
64 Troubleshooting
I have problems with memory
capacity or the phone is working
slowly
Restart your phone every day to free
memory or do a Master reset.
Master reset
If you select Reset settings, the
changes that you have made to
settings will be deleted.
If you select Reset all, your settings
and content, such as contacts,
messages, pictures, sounds and
downloaded games, will be deleted.
You may also lose content that was in
the phone at purchase.
To reset the phone
1 From standby select Menu > Settings
> the General tab > Master reset.
2 Select an option.
3 Follow the instructions that appear.
I cannot charge the phone or battery
capacity is low
The charger is not properly connected
or the battery connection is poor.
Remove the battery and clean the
connectors.
The battery is worn out and needs to
be replaced
. See Charging the battery
on page 8.
No battery icon appears when I start
charging the phone
It may take a few minutes before the
battery icon appears on the screen.
Some menu options appear in grey
A service is not activated. Contact
your network operator.
I cannot use SMS/text messages on
my phone
You must have a service centre
number. The number is supplied by
your service provider and is usually
saved on the SIM card. If the number
to your service centre is not saved on
your SIM card, you must enter the
number yourself.
To enter a service centre number
1 From standby select Menu >
Messaging > Settings > Text message
and scroll to Service centre. The
number is shown if it is saved on the
SIM card.
2 If there is no number shown, select
Edit.
3 Scroll to New ServiceCentre and select
Add.
4 Enter the number, including the
international “+” sign and country
code.
5 Select Save.
This is the Internet version of the User guide. © Print only for private use.