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66 Troubleshooting
To reset code memo
1 From standby select Menu > Organizer
> Code memo.
2 Enter an incorrect password 3 times.
3 Reset code memo? appears.
4 Select Yes.
Where can I find the regulatory
information such as my IMEI number
if I cannot turn on my phone?
Error messages
Insert SIM
There is no SIM card in your phone or
you may have inserted it incorrectly.
See To insert the SIM card on page 8.
The SIM card connectors need
cleaning. If the card is damaged,
contact your network operator.
Insert correct SIM card
Your phone is set to work only with
certain SIM cards. Check if you are
using the correct operator SIM card.
Wrong PIN or Wrong PIN2
You have entered your PIN or PIN2
incorrectly.
Enter the correct PIN or PIN2 and
select Yes. See PIN on page 5.
PIN blocked or PIN2 blocked
You have entered your PIN or PIN2
code incorrectly three times in a row.
To unblock, see SIM card lock on
page 61.
Codes do not match
Codes that you have entered do not
match. When you want to change a
security code, for example, your PIN,
you have to confirm the new code.
See SIM card lock on page 61.
No netw. coverage
Your phone is in flight mode. See
Flight mode on page 54.
Your phone is not receiving any
network signal, or the received signal
is too weak. Contact your network
operator and make sure that the
network has coverage where you are.
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