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65Troubleshooting
I cannot use picture messages on my
phone
You must set an MMS profile and the
address of your message server. If no
MMS profile or message server exists,
you may receive the settings from your
network operator or at
www.sonyericsson.com/support.
To select an MMS profile
1 From standby select Menu > Messaging
> Settings > Picture message > MMS
profile.
2 Select a profile.
To set the message server address
1 From standby select Menu > Messaging
> Settings > Picture message.
2 Scroll to MMS profile and select Edit.
3 Select Options > Edit.
4 Scroll to Message server and select
Edit.
5 Enter the address and select OK >
Save.
The phone does not ring or rings too
softly
Make sure that Silent mode has not
been set to On. See To turn off the
ringtone on page 60.
Check the ringtone volume. See To set
the ringtone volume on page 60.
Check the profile. See To select a
profile on page 59.
Check the divert call options. See To
divert calls on page 34.
The phone cannot be detected by
other devices using Bluetooth
wireless technology
You have not turned the Bluetooth
function on. Make sure the visibility is
set to show phone
. See To turn the
Bluetooth function on on page 24.
I cannot synchronise or transfer
content between my phone and my
computer, when using the USB cable
The cable or software that came
with your phone has not been
properly installed. Go to
www.sonyericsson.com/support to
read Getting started guides which
contain detailed installation instructions
and troubleshooting guides.
I have forgotten my code memo
passcode
If you forget your passcode, you must
reset the code memo. This means that
all entries in the code memo are deleted.
The next time you enter the code
memo, you must proceed as if you
are opening it for the first time.
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