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Experiencing Sprint PCS Wireless Web 101
Getting Started
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Navigating and
Entering Text
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Recommendation Try again later. Sites are sometimes
temporarily inaccessible due to high traffic volume. If the
problem persists, there may be a problem with the site.
Problem The MiniBrowser appears to be malfunctioning or
stops responding.
Recommendation Reset the MiniBrowser by going to the
Browser Menu and selecting the “Reload” option. If that
doesn't work, turn your phone off, then on again. If that
also fails, try removing the battery and then replacing it.
If none of these solutions work, please contact Sprint PCS
Customer Care.
Problem An error message prompt states the phone is not
registered for Sprint PCS Wireless Web services.
Recommendation Sprint PCS Wireless Web services can
take longer to activate than voice services. Please try again
later. If the problem persists for more than one day, please
contact Sprint PCS Customer Care.
Problem The message "Service Not Available" appears.
Recommendation Your phone can't acquire a signal or
you are in an area that does not yet support Sprint PCS
Wireless Web services. If possible, move to an area that
supports Sprint PCS Wireless Web services. If you continue
to receive this message, please contact Sprint PCS
Customer Care.
Problem The message "Data Server Unavailable" appears.
Recommendation Sprint PCS Wireless Web services are
temporarily unavailable. Please try again later. If this
problem persists, contact Sprint PCS Customer Care.
Problem The message "IP Address Missing" appears.
Recommendation Your phone's factory settings have been
altered. Please contact Sprint PCS Customer Care for
assistance.