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Section 4B: Manufacturer’s Warranty 191
Warranty
6. The Consumer shall bear the cost of shipping the Product to Nokia.
Nokia shall bear the cost of shipping the Product back to the
Consumer after the completion of service under this limited warranty.
7. The Consumer shall have no coverage or benefits under this limited
warranty if any of the following conditions are applicable:
a) The Product has been subjected to abnormal use, abnormal
conditions, improper storage, exposure to moisture or dampness,
unauthorized modifications, unauthorized connections,
unauthorized repair, misuse, neglect, abuse, accident, alteration,
improper installation, or other acts which are not the fault of
Nokia, including damage caused by shipping.
b) The Product has been damaged from external causes such as
collision with an object, or from fire, flooding, sand, dirt,
windstorm, lightning, earthquake or damage from exposure to
weather conditions, an Act of God, or battery leakage, theft, blown
fuse, or improper use of any electrical source, damage caused by
computer or internet viruses, bugs, worms, Trojan Horses,
cancelbots or damage caused by the connection to other products
not recommended for interconnection by Nokia.
c) Nokia was not advised in writing by the Consumer of the alleged
defect or malfunction of the Product within fourteen (14) days
after the expiration of the applicable limited warranty period.
d) The Product serial number plate or the enhancement data code has
been removed, defaced or altered.
e) The defect or damage was caused by the defective function of the
cellular system or by inadequate signal reception by the external
antenna, or viruses or other software problems introduced into the
Product.
8. Nokia does not warrant uninterrupted or error-free operation of the
Product. If a problem develops during the limited warranty period, the
Consumer shall take the following step-by-step procedure:
a) The Consumer shall return the Product to the place of purchase for
repair or replacement processing.
b) If “a” is not convenient because of distance (more than 50 miles) or
for other good cause, the Consumer shall ship the Product prepaid
and insured to Nokia. See www.nokiausa.com/support for the
address of the repair center nearest you.