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Troubleshooting
Troubleshooting
Step 5: Access the web-based configuration of the IP8100 series telephone.
Open your web browser and enter http://192.168.15.1 (do NOT type www), in
the address bar. Use the instructions that were provided with the IP8100 series
telephone to complete the configuration as needed. Specifically, you will need to
configure the WAN settings to connect the device to the Internet.
How do I configure TCP/IP settings for my computer to connect to the
IP8100 series telephone?
Note: The following information assumes the computer is connected to the PC
Port on the IP8100 series telephone.
Win98/ME:
Step 1: From the Desktop, right-click the Network Neighborhood icon (My
Network Places in WinME), and then select Properties.
Step 2: Highlight TCP/IP and then click the Properties button. If you have more
than one adapter installed, then there will be a TCP/IP entry for each adapter.
Highlight TCP/IP > [your network adapter] and then click Properties.
Step 3: Make sure the IP Address tab is selected. Configure the adapter to Obtain
an IP address. Then, Click OK out to the desktop to apply the changes. Reboot
the computer when prompted. When the computer reboots it should request,
and obtain, a valid IP address from the IP8100 series telephone. Included in the
troubleshooting section of this manual is more detailed information on checking
your IP address.
Win2k/XP:
Step 1 - Win2k: From the Desktop, right-click the My Network places and then
select Properties.
Step 1 - WinXP: Click on Start > Control Panel > Network and Internet
Connections > Network connections.
Step 2: Right-click on the Local Area Connection which represents your
network card and then select Properties.
Step 3: Highlight Internet Protocol (TCP/IP) and click Properties.
Step 4: Configure the adapter to Obtain an IP address. Then, Click OK out to
the desktop to apply the changes and reboot the computer when prompted. If
you are not prompted to reboot the computer, you may need to renew the IP
address of the computer manually. Included in the troubleshooting section of
this manual is more detailed information on checking your IP address.