Troubleshooting124
3300 Rotary Jammed
(Rotary track could not reach target
location.)
• Press the Enter button to reboot.
• Cycle power to the library or reboot
using the GUI touch screen.
• Ensure that there are no obstructions
inside the library (all cartridges are in
magazines).
• Ensure cartridges are fully inserted in the
magazine(s).
3301 Shuttle on Wrong Side Of The Rotary
(Zone indicators show that the shuttle is
backwards on the rotary track during
power-up initialization.)
• Press the Enter button to reboot.
• Cycle power to the library or reboot
using the GUI touch screen.
3303 Shuttle Not Attached to Cable • Cycle power to the library or reboot by
using the LCD touch display.
• Check cable connections.
3400 Pass-through Elevator Jammed
(Pass-through shuttle could not reach
target location.)
• Press the Enter button to reboot.
• Cycle power to the library or reboot
using the GUI touch screen.
• Ensure that there are no obstructions
inside the library (all cartridges are in
magazines).
• Check pass-through alignment.
3500 Vertical Elevator Jammed
(Vertical elevator could not reach target
location. 10U libraries only).
• Press the Enter button to reboot.
• Cycle power to the library or reboot
using the GUI touch screen.
• Ensure that there are no obstructions
inside the library (all cartridges are in
magazines).
5011 All Slots Empty
(There are no cartridges installed in any
of the reserved cleaning slots.)
• Press the Enter button to clear the
message.
• Insert cleaning cartridge in reserved
cleaning slot.
• Invalid user initiated operation. Set
parameters correctly and try again.
Table 10 Fault Symptom Codes (continued)
FSC Message ERP
