Diagnostic information 2-13
5021-0XX
Tray <x> Empty Input tray is empty. Load media of size and type
requested in second line of
display in specified tray. Printer
automatically clears message
and continues printing job. If
problem persists, go to “Tray
empty service check” on
page 2-95.
Tray <x> missing Specified tray is
either missing or
not fully inserted.
Ensure tray is fully inserted in
printer. If problem persists, go
to “Paper size sensing
service check” on page 2-87.
30 <color> Toner
Cart Missing
Specified cartridge
(Cyan, Magenta,
Yellow, or Black) is
not installed in the
printer.
Insert cartridge and close front
cover to clear message. If
message persists, go to
“Missing toner cartridge
service check” on page 2-81.
32 Unsupported
Print Cartridge
Unsupported print
cartridge has been
installed in printer.
Remove print cartridge and
insert a supported print
cartridge. If problem persists,
go to “Missing toner
cartridge service check” on
page 2-81.
34 Incorrect Media Printer has detected
a mismatch in
requested media
type and type
loaded.
Remove paper tray. Ensure
media selected for print job is
in tray. If problem persists, go
to “Incorrect media service
check” on page 2-78.
34 Short Paper Printer has
determined that
length of paper in
source specified on
second line of
display is too short
to print formatted
data.
Press Go to clear message.
Ensure paper size setting in
paper menu is correct for
paper size. If problem persists,
go to “Paper size sensing
service check” on page 2-87.
Message Description Action
