Diagnostic information 2-15
5021-0XX
37 Insufficient
Memory
Printer memory is
full and cannot
continue processing
current print jobs.
Press Go to clear message
and continue current print job.
Printer frees memory by
deleting oldest held job and
continues deleting held jobs
until there is enough printer
memory to process job.
Press Stop to clear message
without deleting any held jobs.
Current job may not print
correctly.
Press Menu to open Job Menu
and cancel current job.
To avoid this error in future:
• Delete fonts, macros, and
other data in printer
memory.
• Install additional printer
memory.
Note: Messages 37
Insufficient Memory and Held
Jobs May Be Lost alternate on
display.
38 Memory Full Printer is
processing data,
but memory used to
store pages is full.
Press Go to clear message
and continue printing job. Job
may not print correctly.
Press Menu to open Job Menu
and cancel current job.
To avoid this error in future:
• Simplify print job by
reducing amount of text or
graphics on a page and
deleting unnecessary
downloaded fonts or
macros.
• Install additional printer
memory.
Message Description Action
