Chapter 52 Troubleshooting
ES-4124 User’s Guide
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52.2.1 Pop-up Windows, JavaScripts and Java Permissions
In order to use the web configurator you need to allow:
• Web browser pop-up windows from your device.
• JavaScripts (enabled by default).
• Java permissions (enabled by default).
" Internet Explorer 6 screens are used here. Screens for other Internet Explorer
versions may vary.
52.2.1.1 Internet Explorer Pop-up Blockers
You may have to disable pop-up blocking to log into your device.
Either disable pop-up blocking (enabled by default in Windows XP SP (Service Pack) 2) or
allow pop-up blocking and create an exception for your device’s IP address.
52.2.1.1.1 Disable pop-up Blockers
1 In Internet Explorer, select Tools, Pop-up Blocker and then select Turn Off Pop-up
Blocker.
Figure 204 Pop-up Blocker
You can also check if pop-up blocking is disabled in the Pop-up Blocker section in the
Privacy tab.
1 In Internet Explorer, select Tools, Internet Options, Privacy.
2 Clear the Block pop-ups check box in the Pop-up Blocker section of the screen. This
disables any web pop-up blockers you may have enabled.
