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BlackBerry
®
8820
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I cannot associate my BlackBerry 8820 with an email address
Try performing the following actions:
• On the email setup screen, verify that you have typed all the email address information
correctly.
• Log in to the email setup web site using a browser on your computer and add an
email address to your BlackBerry
®
device. To log in to the email setup web site,
att.com/blackberrystart. If you have already created a login user name and password,
use this information to log in. If you have not created a login user name and password,
click Create New Account and complete the instructions on the screen. To associate
your device with a Microsoft
®
Outlook
®
or IBM
®
Lotus Notes
®
work email account, you
must visit the BlackBerry
®
Internet Service email setup web site using a browser on
your computer.
• Verify that the email address is associated with a supported email account (for
example, a POP3 or IMAP email account). For more information about supported
email accounts, contact AT&T.