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BlackBerry
®
8820
45
I cannot make or receive calls
Try performing the following actions:
Verify that your BlackBerry
®
8820 is connected to the wireless network.
If you cannot make calls and fixed dialing is turned on, verify that the phone number
for your contact appears in your fixed dialing list or turn off fixed dialing.
If you have traveled to another country and you have not changed your smart-dialing
options, dial the full phone number, including the country code and area code, for
your contact.
If you are not receiving calls, verify that call blocking and call forwarding are turned off.
Note: Ensure that you have an appropriate BlackBerry voice rate plan with AT&T.
I want to charge my device using my computer
If you have an available USB port on your computer and you install the BlackBerry
®
Desktop
Software on your computer to obtain the required USB drivers, you can connect your
BlackBerry device to your computer to charge the battery when the computer is turned on.
Connect the smaller end of the USB cable to the USB port on the side of your BlackBerry
device. Connect the larger end of the USB cable to an available USB port on your computer.
Note: To view the BlackBerry Desktop Software Online Help and find more information about connecting your
BlackBerry
®
8820 to your computer, in the BlackBerry Desktop Software, click Help.
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