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Doc Ref: DM-868 Rev: 1
3 Placing a Call on Hold
To put a call on hold -
While on a call -
• Press the HOLD key
• The LED of the HOLD key will light
• Internal dial tone will be heard. The display clears.
The call has been put on exclusive hold; it can only be retrieved from the extension
that held it.
Held calls can be retrieved by -
• Pressing the HOLD key
To toggle between held calls –
If there is more than one held call, pressing the Hold key retrieves the first call
held. To replace the first call in hold and return to the second call, press the
HOLD key twice. This operation can be repeated to toggle between the calls
Abandoning a call in Hold
If the telephone returns to idle when there is a call on hold, the held call will ring
back to the extension.
4 Transferring a Call
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5 Parking a Call
A call can be parked and retrieved later at any extension.
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To retrieve a Parked call
To retrieve the call from any telephone on the system, (e.g. analogue/S-
Bus/Operafone), dial *75 followed by the number of the extension that parked the
call.
To transfer a call -
• Press the Hold key to place the existing call
on hold
• Dial the extension or the external number to
receive the transferred call, e.g. extension 18
For an Unannounced internal transfer -
• Upon hearing internal ringing tone, replace
handset
• The held call will start ringing extension 18
For an Announced internal or external transfer -
• Wait for the called party to answer
• Announce the transfer
• Replace handset
• The held call is now transferred
To park the current call -
• Dial *74
The call is now parked and can be retrieved from any
other telephone connected to the system.