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Doc Ref: DM-868 Rev: 1
8 Conference Calls
A conference is a call in which three parties connected at the same time. An
Forum Phone 310 can hold a conference with
- Two internal extensions
- Two external lines
- One internal extension and one external line.
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To end a conference call
If either of the two parties involved in the conference call clears down, the
conferencing extension will revert to a two-party call with the remaining party.
By replacing the handset, the second party will be cleared, the conferencing
extension will ring and when answered, a two-party call will be established with the
first party
9 Divert Incoming Calls
Incoming calls to an Forum Phone 310 can be diverted at various stages of the
call and to different destinations as follow -
Types Of Divert Destinations
- Divert to an Extension
Divert All Calls - Divert to Voice Mail
Divert On Busy - Divert to an External Number
Divert On No Answer (Not available for Divert On Busy)
- Divert to an Entry in the Common/
Personal Address Book
Divert all Calls to another Extension
*
2
1
*
1
4
#
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t n 1
4
Divert all Calls to Voice Mail
*
2
1
*
*
9
9
#
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Divert all Calls to an Outside Number
*
2
1
0
*
1
2
3
4
5
6
#
1
2
3
4
5
6
Clear Divert All Calls
Dial #21#
To set up a 3-
party conference, place two
calls on hold and from internal dial tone
• Dial *73
Dial *21* followed by the extension
number
to which all calls are to be diverted
(e.g. 14) followed by #
Dial *21**99#
Dial *210* followed by the external
number
to which all calls are to be diverted
(e.g. 123456) followed by #