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104 Appendix
U.S. Terms and Conditions of Sale
These terms and conditions ("Agreement") apply to your purchase of computer systems
and/or related products and/or services and support sold in the United States ("Product") by
the Dell entity named on the invoice or acknowledgement ("Dell") provided to you. By
accepting delivery of the Product, you accept and are bound to the terms and conditions of
this Agreement. If you do not wish to be bound by this Agreement, you must notify Dell
immediately and return your purchase pursuant to Dell's Total Satisfaction Return Policy.
(See: support.dell.com/ContactUs/ByPhone.aspx?c=us&l=en&s=gen for our contact
information.) If returned, Product(s) must remain in the boxes in which they were shipped.
THIS AGREEMENT SHALL APPLY UNLESS (I) YOU HAVE A SEPARATE PURCHASE
AGREEMENT WITH DELL, IN WHICH CASE THE SEPARATE AGREEMENT SHALL
GOVERN; OR (II) OTHER DELL TERMS AND CONDITIONS APPLY TO
THE TRANSACTION.
1
Other Documents.
This Agreement may NOT be altered, supplemented, or amended by the use of any other
document(s) unless otherwise agreed to in a written agreement signed by both you and
Dell. If you do not receive an invoice or acknowledgement in the mail, via e-mail, or with
your Product, information about your purchase may be obtained at
support.dell.com/dellcare/Invoice.aspx
or by contacting your sales representative.
2
Payment Terms; Orders; Quotes; Interest.
Payment terms are within Dell's sole discretion, and, unless otherwise agreed to by Dell,
payment must be made at the time of purchase. Payment for Product may be made by
credit card, wire transfer, or some other prearranged payment method. Dell may invoice
parts of an order separately. Your order is subject to cancellation by Dell, at Dell's sole
discretion. Unless you and Dell have agreed to a different discount, Dell's standard
pricing policy for Dell-branded systems, which include both hardware and services in one
discounted price, allocates the discount off list price applicable to the service portion of
the system to be equal to the overall calculated percentage discount off list price on the
entire system. Dell is not responsible for pricing, typographical, or other errors, in any
offer by Dell and reserves the right to cancel any orders resulting from such errors.
3
Shipping Charges; Taxes; Title; Risk of Loss.
Shipping and handling are additional unless otherwise expressly indicated at the time of
sale. Loss or damage that occurs during shipping by a carrier selected by Dell is Dell's
responsibility. Loss or damage that occurs during shipping by a carrier selected by you is
your responsibility. You must notify Dell within 30 days of the date of your invoice or
acknowledgement if you believe any part of your purchase is missing wrong or damaged.
Unless you provide Dell with a valid and correct tax exemption certificate applicable to
your purchase of Product and the Product ship-to location, you are responsible for sales
and other taxes associated with the order. Shipping dates are estimates only. Title to
software will remain with the applicable licensor(s).