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c) use other than in accordance with the user manual, rough handling,
exposure to moisture, dampness or extreme thermal or environmental
conditions or a rapid change in such conditions, corrosion, oxidation,
unauthorized modications or connections, unauthorized opening or repair,
repair by use of unauthorized spare parts, accidents, forces of nature, or
other actions beyond the reasonable control of HTC (including but not
limited to deciencies in consumable parts) unless the defect was caused
directly by defects in materials or workmanship.
This Limited Warranty does not cover physical damage to the surface of the
Product including but not limited to cracks or scratches on the LCD screen
or camera lens; or d) the defects caused by the fact that the battery has
been short-circuited or by the fact that the seals of the battery enclosure or
the cells are broken or show evidence of tampering or by the fact that the
battery has been used in equipment other than those for which it has been
specied; or
e) the defect was caused by a defective function of the cellular network or
other system; or
f) the Product software needs to be upgraded due to changes in cellular
network parameters; or
g) the defect was caused by the fact that the Product was used with or
connected to an accessory not approved or provided by HTC or used in
other than its intended use and where it can be shown by HTC that such
defect is not the fault of the Product itself.
8. Your Product may contain country specify elements, including software,
If the Product has been re-exported from its original destination country to
another country, the Product may contain country specic elements that are not
considered to be a defect under this Limited Warranty.
Any claim under this Limited Warranty is subject to you notifying HTC or a HTC
authorized service agent of the alleged defect within a reasonable time of it
having come to your attention and in any event no later than before the expiry of
the Warranty Period.
9. In the event of Product failure, the Customer should take the following actions:
a) Refer to the user manual in order to identify and possibly correct the
problem.
b) If the problem cannot be resolved by reference to the user manual the
Customer should then contact the dealer where such Product was
purchased or visit your local HTC website, or HTC service center or www.
htc.com for further information.
c) Before the Customer contacts HTC service agent, please ensure the
following information is at hand:
The model and serial number, IMEI/ESN number of the Product.
The Customer’s full address and contact information.
A copy of the Customers original invoice, receipt or bill of sale of the
purchase of the Product.
HTC will provide the Customer with instructions regarding how and when the
defective Product should be returned. HTC will pay costs in connection with both
the return of the defective product to HTC and the repaired Product back to the