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Trouble Shooting
This chapter lists some problems you might encounter while
using your phone. Some problems require you to call your
service provider, but most are easy to correct yourself.
Message Possible causes Possible solutions
SIM error
There is no SIM card in
the phone or it is inserted
incorrectly.
Make sure the SIM card is
correctly inserted.
No network
connection
Signal weak.
Outside GSM/WCDMA
network area.
Move closer to a window or
into an open area. Check the
service provider coverage
map.
Codes do not
match
To change a security
code, you must confirm
the new code by entering
it again.
Contact your service
provider.
Function
cannot be set
Not supported by service
provider, or registration
required.
Contact your service
provider.
Calls not
available
Dialing error
New SIM card inserted,
charge limit reached
New network not authorized.
Check for new restrictions.
Contact service provider or
reset limit with PIN 2.