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NTI RACKMUX RACKMOUNT ANSI TERMINAL DRAWER
51
TROUBLESHOOTING
Each and every piece of every product produced by Network Technologies Inc is 100% tested to exacting specifications. We
make every effort to insure trouble-free installation and operation of our products. If problems are experienced while installing this
product, please look over the troubleshooting chart below to see if perhaps we can answer any questions that arise. If the
answer is not found in the chart, please check the FAQs (Frequently Asked Questions) at our website at
http://www.networktechinc.com or contact us directly for help at 1-800-742-8324 (800-RGB-TECH) in US & Canada or 1-330-562-
7070 worldwide. We will be happy to assist in any way we can.
Problem/Message Cause Solution
"OUT OF FREQUENCY" Input signal is outside the supported
range
Lower video frequency to be within specified range
"POWER SAVER MODE"
The input signal is not present. This
message will disappear after 5 seconds.
Check all cable connections- verify that they are
secure
"NO SIGNAL"
The input signal is not present
immediately after power ON.
Check all cable connections- verify that they are
secure
"AUTO CONFIGURATION" The LCD monitor is configuring itself for
proper communication with the CPU.
No action is necessary.
Keys pressed on the keyboard
do not yield the expected result
“Fn” function is locked ON. Check to see if the Fn LED is illuminated. If so, press
the “Fn” key to unlock the function.
LCD is not displaying image
• Image out of range
• LCD Auto-Shut OFF button is
depressed
• LCD is powered OFF
• Lower the resolution
• Make sure nothing is resting on the button
• Turn power to LCD ON
INDEX
ASCII commands, 18
baud rate, 10
Configuration-default, 8
crossover cable, 6, 46
DC power supply, 47
dimensional drawings, 48
Ethernet communication, 12
Ethernet Mode, 10
FAQ, 49
Fn key, 43
Function key, 43
function keys, 11
gateway, 12
glass shield, 2
IP address, 12
keyboard functions, 43
Local keyboard commands, 16
LPD printing, 38
LPD protocol, 37
Materials Supplied, 2
null modem cable, 6
Number Pad, 44
numeric keypad, 45
OSD Controls, 40
OSD Menu, 40
OSD Setup menu, 42
print jobs, 37
printer server, 37
Rack mounting, 4
Setup mode, 7
Technical Specifications, 50
Telco mount, 5
TFTP printing, 39
TFTP protocol, 37
VEXT-1.5-MM, 6
VT100,VT220, 29
WARRANTY INFORMATION
The warranty period on this product (parts and labor) is two (2) years from the date of purchase. Please contact Network
Technologies Inc at (800) 742-8324 (800-RGB-TECH) or (330) 562-7070 or visit our website at http://www.networktechinc.com
for information regarding repairs and/or returns. A return authorization number is required for all repairs/returns.
MAN029 Rev. 10/18/07