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7. Troubleshooting
What if charging fails?
If your phone displays 1RW FKDUJLQJ, charging is sus-
pended. Make sure the battery is connected to an
approved charging device and that the battery is at
room temperature. Extreme temperatures, hot or cold,
can affect your batterys performance and prevent
charging.
If charging still fails, disconnect the charger from your
phone. Then reconnect the charger to
your
phone and
retry. If you still experience charging problems, contact
your dealer and, if necessary, bring your phone in to
have it serviced. Also remember to bring in your battery
and charger.
No service
If youre outside the wireless service area, 1RVHUYLFH will
display on your phone. No calls can be made or
received, including emergency calls.
What if the call doesn’t go through?
Your phone can make and receive calls only when its
switched on and in the wireless networks service area.
1R VHUYLFH means that youre probably outside the wire-
less service area. No calls can be made or received.
See Get a strong signal on page 9.
&KHFN FDOO UHVWULFWLRQV means calls to the phone number
you tried to call are restricted (see Restrict calls on
page 57), or your phone is locked (see Phone lock on
page 53).
Note: Check with your service provider for information about
when you need to dial a 1 and/or an area code in addition to
the number.
If you make a mistake dialing
Press &OHDU to delete the last character entered, or press
and hold
&OHDU to delete all characters entered.