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194 Section 4B: Manufacturer’s Warranty
d) The Product serial number plate or the enhancement
data code has been removed, defaced or altered.
e) The defect or damage was caused by the defective
function of the cellular system or by inadequate signal
reception by the external antenna, or viruses or other
software problems introduced into the Product.
8. Nokia does not warrant uninterrupted or error-free
operation of the Product. If a problem develops during
the limited warranty period, the Consumer shall take
the following step-by-step procedure:
a) The Consumer shall return the Product to the place of
purchase for repair or replacement processing.
b) If “a” is not convenient because of distance (more
than 50 miles) or for other good cause, the Consumer
shall ship the Product prepaid and insured to Nokia.
See www.nokiausa.com/support
for the address of the
repair center nearest you.
c) The Consumer shall include a return address, daytime
phone number and/or fax number, complete description
of the problem, proof of purchase and service agreement
(if applicable). Expenses related to removing the
Product from an installation are not covered under this
limited warranty.
d) The Consumer will be billed for any parts or labor
charges not covered by this limited warranty. The
Consumer will be responsible for any expenses related
to reinstallation of the Product.
e) Nokia will repair the Product under the limited warranty
within 30 days after receipt of the Product. If Nokia
cannot perform repairs covered under this limited
warranty within 30 days, or after a reasonable number
of attempts to repair the same defect, Nokia at its
option, will provide a replacement Product or refund the
purchase price of the Product less a reasonable amount