Troubleshooting
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3 Select your Nokia 9300 from Other devices, and select
Action→ Uninstall.
4 Unplug your device from your computer, and install
the Nokia Connectivity Cable driver or Nokia PC Suite
6.4 according the instructions.
Infrared connections
• Check that you have activated the modem infrared
connection on your device. See “Activating the
infrared modem” on page 17.
• Check that the infrared ports of your computer and
your device are face-to-face and that there are no
obstacles blocking the connection.
• Check that the infrared port connection is enabled on
your computer (Start
→ Settings→Control Panel→
System→ Hardware→ Device Manager).
• Check that the infrared port connection is enabled in
the BIOS settings of your computer.
