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5. My Account
You can access your Virgin Mobile account to check or add money to your
balance.
■ Check account balance
To retrieve your account balance, select Menu > My Account > Check balance.
The current balance will be sent to your phone as a Virgin Alert. See "Virgin
Alerts," page 43.
Note: When your account has no balance, calls may only be possible to
the official emergency number programmed into the phone.
■ Top-Up your account
Top-Up is how you add money to your Virgin Mobile account. You can Top-Up
from your phone by using a Top-Up card that you have bought at the store or a
credit/debit card that you have registered with Virgin Mobile. Here's how:
1. Select Menu > My Account > Top-Up.
2. Select either a Top-Up card or a debit/credit card and follow the prompts.
For more information about Top-Up and your Virgin Mobile account, please visit
www.virginmobileusa.com.