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•CONTACTING NOKIA
The Nokia Customer Service department is available to provide you with
help or more information. Before you contact this department, however,
please have the following information available:
To find the serial number, you have to remove the battery. Refer to
“Remove the battery” on page 12 for step-by-step instructions on this
procedure.
Finally, if you are calling about any type of phone accessory, please have
the accessory available. For example, if you are calling about a headset,
please have it handy. This way, if you are asked a specific question about
the accessory, it will be available for quick reference.
Nokia Customer Care Center, USA
Nokia Mobile Phones, Inc.
7725 Woodland Center Boulevard, Suite 150
Tampa, FL 33614
Tel: 1-888-NOKIA-2U (1-888-665-4228)
Fax: (1) 813-249-9619
For the hearing-impaired only (TTY):
1-800-24-NOKIA (1-800-246-6542)
Customer Service, Canada
Nokia Products Ltd.
601 Westney Rd. South
Ajax, Ontario L1S 4N7
Tel: 1-888-22-NOKIA (1-888-226-6542)
Fax: 1-905-427-1070
• The phone’s model number
(3395)
• The phone’s IMEI (serial) number
• Your Zip code