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Z22 Handheld 303
CHAPTER 20 Common Questions
When someone beams information to my handheld, it doesn‘t receive
the info.
• If you are receiving info from another Palm Powered device, confirm that your handheld and the
other handheld are 4 to 39 inches (approximately ten centimeters to one meter) apart and that
the path between the two handhelds is clear of obstacles. Beaming distances to other devices
with an IR port may be different.
• Move your handheld closer to the sending device.
• Make sure your handheld has beam receive enabled
.
• Perform a soft reset
on both your handheld and the beaming device.
When someone beams information to my handheld, I get a message
telling me it is out of memory.
• Your handheld requires at least twice the amount of memory available as the info you are
receiving. For example, if you are receiving a 30KB application, you must have at least
60KB free.
• Purge old Calendar events
and delete unused or unnecessary applications.
Problems with incompatible applications
Palm, Inc. works with developers of third-party add-on applications to ensure the compatibility
of these applications with your handheld. Some third-party applications, however, may not have
been upgraded to be compatible with your handheld.
Possible symptoms of incompatible applications include:
• Fatal errors needing resets
• Nonresponsive handheld requiring a reset