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Trouble Shooting
Should any problem persist contact your dealer.
Problem Cause Remedy
Phone will not
switch on
Check that the battery is fully
charged and correctly
connected to the phone
Extremely short
battery life for a
new battery
The network you are
using and the
condition of the
battery can affect
battery life
Short battery life
for an old battery
The battery has worn
out
Replace with a new fully
charged battery
The charging
indicator does
not light, the
battery level
indicator does
not appear and
the phone cannot
be switched on
when charging
The battery is not
attached to the phone
or when the battery
has been deeply
discharged the phone
will take a short time
until the indicator
lights
Leave the phone charging the
battery for a few minutes
before the indicator is lit and
attempting to switch it on
Battery fails to
charge
The battery is not
attached to the phone
Ensure the battery is fitted to
the phone prior to
commencing charging.
Battery has been
connected to the
phone after AC
adaptor has been
switched on
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Trouble Shooting