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Calls cannot be
made
The phone is
locked
Unlock the phone
Outgoing calls are
barred
Disable the outgoing call barring,
or barred dial
The phone is not
registered to a
network
Move to a coverage area and
operate your phone after it has
registered with a network.
Calls cannot be
made from Fixed
Dial Store
Check your SIM supports Fixed
Dial
Check if the Fixed Dial is
switched on
Check the phone number is
stored in the Fixed Dial
Calls cannot be
received
The phone is not
switched on
Switch the phone on
Incoming calls are
barred
Disable the incoming call barring
The phone is not
registered to a
network
Move to a coverage area and
operate your phone after it has
registered with a network.
Emergency calls
cannot be made
You are not in a
GSM coverage
area
Check that the antenna symbol
S
is displayed - move to a coverage
area and operate your phone
when the antenna symbol is
displayed
Phone numbers
cannot be
recalled from
Phonebook
The phone is
locked
Unlock the phone
Phone number has
been restricted
Switch off restriction
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Trouble Shooting