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Customizing Your SoundPoint IP 32x/33x Phone
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Diverting Calls
You can customize your phone so that incoming calls from a particular party
are transferred directly to a third party.
To divert incoming calls from a particular contact:
1. Press the Dir soft key.
2. Use and to scroll through the list to find the contact.
3. Press to select the entry.
4. Press the Edit soft key.
5. Press repeatedly until the Divert Contact field is displayed.
6. Press .
7. Enter the number of the party to whom you want to divert the call.
8. Press the Ok or Cancel soft keys to accept or cancel changes.
9. Scroll down to the Auto Divert field.
10. Press , and then to change between Disabled and Enabled.
11. Press the Ok or Cancel soft keys to accept or cancel changes.
12. Press repeatedly to return to the idle display.
Note
Dual-tone multi-frequency (DTMF) signaling is not available while a call is incoming.
You may resume DTMF signaling by pressing the Reject soft key (for private lines)
or the Ignore soft key (for private and shared lines). For more information, contact
your system administrator.