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Security — frequently asked questions
• What does the Verifying Security Software
dialog box mean when I restart my
handheld?
• How do I restore my handheld after clearing
it?
• How do I reduce the size of data stored on
my handheld?
• How do I prevent passwords from
accidentally being copied to the clipboard?
• How do I specify the criteria for randomly
generated passwords?
• Why do additional security features appear
in the handheld options?
• How do I prevent passwords from appearing
on the screen in the password keeper?
What does the Verifying Security
Software dialog box mean when I
restart my handheld?
When this dialog box appears, the handheld is
verifying that all security software is implemented
properly on your handheld. The tests run
automatically when your handheld restarts.
How do I restore my handheld after
clearing it?
If your handheld is integrated with an email
account using the BlackBerry Enterprise Server
version 4.0, contact your system administrator to
initiate enterprise activation.
If you are using the BlackBerry Desktop Software,
restore handheld data and services using the
Backup and Restore tool. For more information,
refer to the
BlackBerry Desktop Software Online
Help
.
How do I reduce the size of data
stored on my handheld?
To reduce the size of data stored on your
handheld, enable content compression.
How do I prevent passwords from
accidentally being copied to the
clipboard?
In the password keeper options, set the Allow
Clipboard Copy field to False.
How do I specify the criteria for
randomly generated passwords?
In the password keeper options, set the password
length and specify whether randomly generated
passwords must contain letters, numbers, or
symbols.
Why do additional security features
appear in the handheld options?
Additional security options such as Certificate
Servers, Certificates, Key Stores, S/MIME, or
Memory Cleaning might be available in the
handheld options. You can use these options with
the Secure Multipurpose Internet Mail Extensions
(S/MIME) Support Package. For more information,
refer to the
S/MIME Support Package User Guide
Supplement
.
How do I prevent passwords from
appearing on the screen in the
password keeper?
In the password keeper options, set the Show
Password field to False.