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• Verify that the file is not copyright protected.
• If MMS templates are available for your BlackBerry® device, use a blank template to compose your MMS message.
Typing troubleshooting
I cannot check spelling
You can only check spelling in English, French, German, Italian, and Spanish.
You can only check the spelling of text that you type.
Attachment troubleshooting
A skipped content bar appears in a document
More attachment content is available for you to download to your BlackBerry® device.
To download the content, click the skipped content bar. Click More.
A message or attachment is truncated
Try performing the following actions:
• Wait for a short period of time. Your BlackBerry® device receives long messages and attachments in sections.
• If "More available" appears at the end of the message or attachment, press the Menu key. Click More or More All.
A question mark appears on a slide
A question mark appears on a slide if your BlackBerry® device has not downloaded the slide.
To view the slide, highlight the slide. Click the trackball. Click Retrieve.
Synchronization troubleshooting
Some characters in calendar entries do not appear correctly after synchronization
If you schedule appointments or meetings on your BlackBerry® device that contain special characters or accents, your computer might
not support these characters.
On your computer, verify that you are using the correct default code page and that the correct font support is installed on your computer.
See the documentation for the operating system on your computer for more information.
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