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BlackBerry
®
Curve
™
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I want to reset my BlackBerry Curve
Remove and reinsert the battery.
BlackBerry Internet Service messages are not being sent to my new
BlackBerry device
If you switch BlackBerry devices, you must update your BlackBerry
®
Internet Service
account to use the personal information number (PIN) and International Mobile Equipment
Identify (IMEI) for your new BlackBerry device. Open the BlackBerry Setup and select
Personal Email Setup email setup application. On the Login screen, type your user name
and password. Click Log In. Click Change Device. Type the PIN and IMEI for your new
BlackBerry Curve. Click Save.
Note: To find the PIN and IMEI for your new BlackBerry device, from the Home Screen click Settings, Options then Status.
I want to talk to a support representative
For support using live chat with a AT&T Technical Support Representative, go to
www.forums.wireless.att.com/ and click Register.
For more tips and tricks, see the shortcuts section in the BlackBerry Curve
User Guide.
To access the user guide:
On your BlackBerry device, on the Home screen, click Help.
In the BlackBerry Desktop Software, click Help. Click BlackBerry Device Help.
On the BlackBerry User Tools CD, click User Guide.