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8: Reference
138 User Guide
The handheld does not
respond or is ”frozen”.
Various. Reset the handheld: Press
the Alt key + the Right
Shift key + the
Backspace key.
The display is difficult to
read.
The handheld is in a
poorly lit area.
Turn on the backlighting:
Press the Power button.
The display font is too
small.
Increase the size of the
display font.
Refer to page 123.
The handheld does not
notify you of events
such as messages,
phone calls, or the
alarm.
The wireless radio is off. On the Home screen, click
the Turn Wireless On
icon.
The notification is not set
to notify you audibly.
Change the notification
to Tone or
Vibrate+Tone.
Refer to page 119.
The notification volume
is too low.
Increase the notification
volume.
Refer to page 119.
The alarm is set at the
wrong time.
Reset the alarm and, if
you are using 12 hour
format, verify the AM or
PM setting.
Refer to page 103.
The calendar event does
not have a reminder set.
Set a reminder.
Refer to page 89.
Issue Possible cause Possible solution