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Changing Your Settings 130
Master reset
From this menu you can reset your phone and sound settings to the factory default settings.
1. From Idle mode, press Menu ➔ Settings ➔
Reset settings
➔
Master reset
and press the Select soft key
or .
2. Enter your password and press
Confirm
.
3. At the
Reset settings?
prompt, press
Yes
to reset the settings or
No
to cancel.
Diagnostic Tools
A customer care (diagnostic) solution is provided on this handset. This solution allows your carrier to efficiently
solve subscriber service issues from a T-Mobile portal. To use this feature:
1. From the Idle menu, dial 611 then press from the handset to diagnose.
Self-Help software immediately captures the call and displays a menu screen that displays frequently asked
questions, troubleshooting and other tips and tricks.
2. Using this portal, you can automatically configure your handset, using step-by-step instructions. You can
also make account inquiries and pay bills.
Note:
For more information, please contact T-Mobile customer service.