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Section 15: Warranty Information
Standard Limited Warranty
What is Covered and For How Long?
SAMSUNG TELECOMMUNICATIONS AMERICA, LLC ("SAMSUNG") warrants to the original purchaser ("Purchaser")
that SAMSUNG's phones and accessories ("Products") are free from defects in material and workmanship under
normal use and service for the period commencing upon the date of purchase and continuing for the following
specified period of time after that date:
What is Not Covered?
This Limited Warranty is conditioned upon proper use of Product by Purchaser. This Limited Warranty
does not cover: (a) defects or damage resulting from accident, misuse, abnormal use, abnormal conditions, improper storage,
exposure to moisture or dampness, neglect, unusual physical, electrical or electromechanical stress, or defects in appearance,
cosmetic, decorative or structural items, including framing, and any non-operative parts unless caused by SAMSUNG; (b) defects
or damage resulting from excessive force or use of a metallic object when pressing on a touch screen; (c) equipment that has the
serial number or the enhancement data code removed, defaced, damaged, altered or made illegible; (d) any plastic surfaces or
other externally exposed parts that are scratched or damaged due to normal use; (e) malfunctions resulting from the use of
Product in conjunction or connection with accessories, products, or ancillary/peripheral equipment not furnished or approved by
SAMSUNG; (f) defects or damage from improper testing, operation, maintenance, installation, service, or adjustment not
furnished or approved by SAMSUNG; (g) defects or damage from external causes such as collision with an object, or from fire,
flooding, sand, dirt, windstorm, lightning, earthquake, or from exposure to weather conditions, or battery leakage, theft, blown
fuse, or improper use of any electrical source; (h) defects or damage caused by cellular signal reception or transmission, or
viruses or other software problems introduced into the Product; (j) any other acts which are not the fault of SAMSUNG; or (i)
Product used or purchased outside the United States. This Limited Warranty covers batteries only if battery capacity falls below
80% of rated capacity or the battery leaks, and this Limited Warranty does not cover any battery if (i) the battery has been
Phone 1 Year
Batteries 1 Year
Leather Case 90 Days
Holster 90 Days
Other Phone Accessories 1 Year