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82 Troubleshooting
I cannot use MMS/picture messages
on my phone
Possible cause
: Your subscription
does not include data capability.
Solution
: Please contact your network
operator.
Possible cause
: Settings are missing
or incorrect.
Solution
: %
6 Help in your phone
or go to
www.sonyericsson.com/
support
, choose your phone model,
then choose “Phone setup – MMS”
and follow the instructions
%
61 Settings
.
I cannot use the Internet
Possible cause
: Your subscription
does not include data capability.
Solution
: Please contact your network
operator.
Possible cause
: Internet settings
are missing or incorrect.
Solution
: %
6 Help in your phone
or
go to
www.sonyericsson.com/support
,
choose your phone model, then
choose “Phone setup – WAP” and
follow the instructions %
61 Settings
.
The phone cannot be detected by
other users via Bluetooth wireless
technology
Possible cause
: You have not turned
the Bluetooth function on.
Solution
: Make sure that the Bluetooth
function is on and visibility is set to
show phone %
68 To receive an item
.
I cannot synchronize or transfer
data between my phone and
my computer, when using
the USB cable provided
Possible cause
: The cable has not
been properly installed and detected
on your computer.
The software that came with your
phone has not been properly installed
on the computer.
Solution
: Go to
www.sonyericsson.com/support
,
choose your phone model, then
choose
Product information
-
Getting
started
. The guide
Synchronizing
the phone with a computer
contains
installation instructions and
a troubleshooting guide, that may
assist you in solving the problem.
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