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Troubleshooting 107
Blocked Contact Operator
You entered your personal unblocking key code (PUK) incorrectly 10 times in
a row. Contact your network provider or service operator.
Phone Locked
The phone is locked. To unlock the phone, see “The Phone Lock” on page 59.
Phone Lock Code:
Your phone comes with the phone lock code, 0000. You can change it to any
four-to eight-digit code. See “The Phone Lock” on page 59.
Number not Permitted
The Fixed Dialling function is on and the number you have dialled is not part
of your fixed numbers list. See “Fixed Dialling” on page 61.
Alien Battery - Slow Charging Only
The battery you are using is not an Ericsson-approved battery and is charging
slowly for safety reasons.
Handheld Phone
• Recharge or replace the battery. See “The Battery” on page 6.
Handsfree Phone in Vehicle
• Make sure that the phone is properly inserted into its holder. See “Vehicle
Handsfree” on page 94.
No Indication of Charging
When you start charging a battery that is empty or a battery that has not been
used for a long time, it may take a while until the indicator on the top of the
phone shows a red light and the battery meter appears. Only then can you
switch on and use your phone.
No Indication of Missed Calls
To be able to see if you have missed a call, the Call List must be on.
The Phone Cannot Be Switched on
Other Problems
Blocked
Contact operator
Phone locked
Phone lock code:
Number not
permitted
Alien battery -
Slow charging only