Filter
Top Products
T
h
is
is
th
e
In
te
rn
e
t v
e
rs
io
n
o
f th
e
u
s
e
r's
g
u
id
e
. ©
P
rin
t o
n
ly
fo
r p
riv
a
te
u
s
e
.
71Troubleshooting
To reset the phone
1 From standby select Menu } Settings
} the General tab } Master Reset.
2 Select an option.
3 When instructions appear, select
Continue.
No battery icon appears when I start
charging the phone
It may take up to 30 minutes before
the battery icon appears on the
screen.
Some menu options appear in grey
A service is not activated or your
subscription does not support the
function.
I cannot charge the phone or battery
capacity is low
The charger is not properly connected
to the phone or the battery connection
is poor.
Remove the battery and clean the
connectors.
The battery is worn out and needs to
be replaced.
Make sure the battery is inserted
correctly % 4 To insert SIM card and
battery.
I cannot use MMS/picture messages
on my phone
Your subscription does not include
data capability. Settings are missing
or incorrect. Please contact your
network operator.
% 6 Help in the phone or go to
www.sonyericsson.com/cn to
download the settings to your phone
% 54 Settings.
I cannot use the Internet
Your Internet settings may be missing
or incorrect % 54 Settings.
Your subscription may not include
data capability. Please contact your
network operator.
The phone cannot be detected by
other users via Bluetooth™
technology
You have not turned the Bluetooth™
function on. Make sure that the
Bluetooth™ function is on and
visibility is set to show phone
% 60 To receive an item.
If you select Reset All, content such as
melodies and pictures that you have
downloaded, received or edited is also
deleted.