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72 Troubleshooting
Keypad does not lock when the
phone is placed into a carrying case.
The technology used in the phone can
activate the keypad when held close
(approximately ½ inch or 1 cm) to
strong magnets, such as those found
in some handbag latches, eyeglass
cases, and belt clips. To prevent
accidental dialing, turn on the
automatic key lock % 70 Automatic
key lock.
I cannot synchronize or transfer data
between my phone and my
computer, when using the USB cable
provided
The cable has not been properly
installed and detected on your
computer. The software that came
with your phone has not been properly
installed on the computer.
Go to www.sonyericsson.com/cn and
download the Synchronization Getting
started guide. The guide contains
installation instructions and a
troubleshooting guide, that may assist
you in solving the problem.
Error messages
Insert SIM.
There is no SIM card in the phone or
you may have inserted it incorrectly.
Insert a SIM card % 4 To insert SIM
card and battery.
The SIM card connectors need
cleaning. If the card is damaged,
contact your network operator to ask
for a new SIM card.
Insert correct SIM card.
The phone is set to only work with
certain SIM cards. Check if you are
using the correct operator SIM card
for your phone.
Wrong PIN./Wrong PIN2.
You have entered your PIN or PIN2
incorrectly. Enter the correct PIN or
PIN2 } Yes % 68 SIM card lock.
PIN Blocked/PIN2 blocked.
You have entered your PIN or PIN2
code incorrectly three times in a row.
To unblock % 68 SIM card lock.