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This is the Internet version of the user's guide. © Print only for private use.
73
Troubleshooting
information” – “Getting started”. The guide
“Synchronizing the phone with a computer” contains
installation instructions and a troubleshooting guide,
that may assist you in solving the problem.
Master Reset
The changes that you have made to settings
and the content that you have added or edited,
will be deleted.
• If you select Reset Settings, the changes that
you have made to settings will be deleted.
• If you select Reset All, in addition to your
changes to settings, all contacts, messages,
personal data, and content that you have
downloaded, received or edited will also
be
deleted.
To reset the phone
1 } Settings } the General tab } Master Reset.
2 } Reset Settings or } Reset All.
3 When instructions appear } Continue.
Error Messages
Insert SIM.
Possible cause: There is no SIM card in the phone
or you may have inserted it incorrectly.
Solution: Insert a SIM card
% 5 To insert SIM card
and battery.
Possible cause: The SIM card connectors need
cleaning.
Solution: Remove the SIM card and clean it.
Also check that the card is not damaged in a way
that may prevent connection to the phone connectors.
In that case, contact your service provider for a new
SIM card.
Insert correct SIM card.
Possible cause: The phone is set to work only with
certain SIM cards.
Solution: Verify whether you are using the correct
service provider SIM card for your phone.
Wrong PIN./Wrong PIN2.
Possible cause: You have entered your PIN or PIN2
incorrectly.
Solution: Enter the correct PIN or PIN2 } Yes
% 68 SIM Card Lock.
If you select Reset All, content such as melodies
and pictures that you have downloaded, received
or
edited is also deleted.