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74
Troubleshooting
PIN Blocked/PIN2 blocked.
Possible cause: You have entered your PIN
or PIN2 code incorrectly three times in a row.
Solution: To unblock
% 68 SIM Card Lock.
Codes do not match.
Possible cause: The two codes that you have
entered do not match.
Solution: When you want to change a security code
(for example your PIN) you have to confirm the new
code by entering exactly the same code again.
% 68 SIM Card Lock.
No netwk coverage
Possible cause: Your phone is not receiving any
radio signal, or the received signal is too weak.
Solution: Contact your service provider and make
sure that the network has coverage where you are.
If so, try to do a new search.
Possible cause: The SIM card is not working
properly.
Solution: Insert your SIM card in another phone.
If you still get the same or a similar message,
please contact your service provider.
Possible cause: The phone is not working properly.
Solution: Insert your SIM card in another phone.
If this works, it is probably the phone that is causing
the problem. Please contact the nearest Sony Ericsson
service location.
Emerg. Calls Only
Possible cause: You are within range of a network,
but you are not allowed to use it. However,
in an emergency, some service providers allow you
to call the international emergency number 112.
Solution: You have to move to get a signal that
is strong enough. Contact your service provider
and make sure your subscription
is ok
% 18 Emergency Calls.
Phone locked.
Possible cause: The phone is locked.
Solution: To unlock the phone
% 69 Phone Lock.
Phone lock code:
Possible cause: The phone lock code is required.
Solution: Enter the phone lock code. Your phone
comes with the default phone lock code 0000
% 69 Phone Lock.
PUK blocked.
Possible cause: You entered your personal unblocking
key code (PUK) incorrectly 10 times in a row.
Solution: Contact your service provider.
Charging - Non-standard battery.
Possible cause: The battery that you are using
is not a Sony Ericsson approved battery.
Solution:
% 78 Battery Use and Care.