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Troubleshooting 83
Troubleshooting
My phone
does not
turn On.
Recharge or replace the battery.
My phone
does not ring
when a call
is received.
Check for Ringer Off () or Silent
Mode () icons on the standby
screen.
My signal
strength
varies.
This is a common occurrence.
Transmitters are set in geographic
areas, and coverage is not 100% all
of the time. Signal strength varies
as you travel between cells.
Speech
sounds
garbled or
distorted.
Reduce the volume of your speaker
by pressing the lower side volume
key until the speech sounds clearer.
I cannot
connect to
the modem.
Make sure that your serial interface
cable is connected to both your
phone and your computer. If the
problem still exists, consult your
computer’s user’s guide.
I cannot
receive a
data call.
You may need to configure your
phone manually to receive a data
call.
I am having
problems
downloading
information.
Make sure that your phone is still in
Wireless Modem Operation by
checking your phone’s display. If
you travel to a region with a weak
signal, the connection can be
dropped. If this happens, you will
need to re-establish a connection to
the internet once you have enough
signal strength.
I do not see
the WAP
icon.
You are not in an area with strong
enough service to establish a
modem connection.